News

January 2021

MAINTENANCE REQUESTS

Our maintenance process can sometimes be complex. Your maintenance and repair issues are important to us and we take them very seriously. It is important to understand that JWC does not own your rental property. JWC is a property management company. We manage your rental property for the owner of the property.  The owner of your rental property has hired us (JWC) to manage the property. When there is a maintenance or repair request by a tenant, JWC must consult the owner of the property before any action is taken to resolve the request. Once we get approval from the owner to resolve the request, we will then dispatch a vendor to your property to either fix the issue or get an estimate to fix the issue. We will then get funds (money) from the owner to pay the vendor to resolve the request.

The quickest way to submit a maintenance request is through your online tenant portal. When you submit a maintenance request, a work order is automatically generated in our system. Our maintenance staff is notified immediately and will then take the initial action in getting your maintenance request resolved as quickly as possible.

HAPPY NEW YEAR!

On behalf of our entire staff, we would like to wish you a Happy New Year! We sincerely appreciate you choosing Jim Wright Company as your rental company and we look forward to serving you in 2021. We do realize that you have a choice when it comes to rental companies and we thank you for trusting us to serve your rental needs. We hope that 2021 brings you new beginnings, happiness and success.

WE SELL HOMES

Are you looking for a home to call your own in the Killeen/Fort Hood area?

We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager, Jacqueline has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266.

OUR OFFICE WILL BE CLOSED FRIDAY, JANUARY 1ST IN OBSERVANCE OF NEW YEARS DAY. OUR OFFICE WILL RE-OPEN TO NORMAL BUSINESS HOURS ON MONDAY, JANUARY 4TH.

 

 

December 2020

Maintenance Notice

The cooler weather is here and with cooler weather comes the possibility of freezing temperatures for the upcoming months. Please remember to take action and protect your property by installing covers on your outdoor spigots. We also highly advise that you disconnect your water hose(s) from all outdoor spigots as well. Some other helpful tips to keep your home warm is to not leave your garage door up, open the cabinets inside your property, and let water slowly drip from your faucets.

Our office will be closed Thursday, December 24th and Friday, December 25th in observance of Christmas. Our office will re-open to normal business hours on Monday, December 28th.                         

WE SELL HOMES  

Are you looking for a home to call your own in the Killeen/Fort Hood area?

We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager, Jacqueline has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266.

COVID-19

  • Our lobby is open to the public during normal business hours Monday -Friday, 8:30 AM – 5:30 PM.
  • We require all visitors in our lobby to wear a face covering.
  • If you are sick or have any symptoms related to COVID-19, we ask that you please not come into our lobby.
  • For those who prefer to keep more distance, we encourage the use of our drive-thru for checking out keys and making payments.
  • Please practice social distancing while in our lobby and maintain a safe distance of 6 feet from others. We have placed blue tape on the lobby floor for guidance.
  • Our convenient 2-window drive thru will remain open during normal business hours.
  • We have installed glass at each of our front leasing and maintenance windows to help protect our customers and our staff.
  • We have hand sanitizer available for you to use.
  • Our staff will be disinfecting high traffic areas of our lobby throughout the day (door handles, counter tops, keyboards, sink handles, light switches, etc).
  • Rent is due as normal on the 1st of every month and late after the 3rd. Don’t forget! You can pay your rent online through your tenant portal!
  • For the safety of our tenants, our staff and our vendors, we ask that you only submit service requests for moderate and critical issues. We feel this will minimize contact and any risk of possibly spreading this virus. Please continue to call us for any emergency.

 

 

November 2020

CHECK YOUR OVEN

We would like to encourage you to check your ovens now to make sure they are in good working condition, so that you can prepare your Thanksgiving and Christmas meal with no hiccups! We would also like to remind you that a non-working oven is not considered an afterhours emergency. Please refer to the “Landlord’s Rules and Regulations” Lease Addendum of your lease regarding after hours emergencies for more information.

UPDATE YOUR CONTACT INFORMATION

We would like to remind all tenants to please make sure we have your updated contact information. If your phone number has changed, please log in to your tenant portal and update accordingly. If your email has changed, please call our office so that we may update it in our system. It is important that we have valid contact information so that we may better serve your rental needs, such as maintenance requests and lease renewals.

Veteran’s Day – Wednesday, November 11th

Remembering with gratitude the brave men and women who have served our country. Thank you for your service!

Our office will be closed Thursday, November 26th and Friday, November 27th in observance of Thanksgiving. Our office will re-open to normal business hours on Monday, November 30th.                          

WE SELL HOMES!

Are you looking for a home to call your own in the Killeen/Fort Hood area?

We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager, Jacqueline has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266.

COVID-19

  • Our lobby is open to the public during normal business hours Monday -Friday, 8:30 AM – 5:30 PM.
  • We require all visitors in our lobby to wear a face covering.
  • If you are sick or have any symptoms related to COVID-19, we ask that you please not come into our lobby.
  • For those who prefer to keep more distance, we encourage the use of our drive-thru for checking out keys and making payments.
  • Please practice social distancing while in our lobby and maintain a safe distance of 6 feet from others. We have placed blue tape on the lobby floor for guidance.
  • Our convenient 2-window drive thru will remain open during normal business hours.
  • We have installed glass at each of our front leasing and maintenance windows to help protect our customers and our staff.
  • We have hand sanitizer available for you to use.
  • Our staff will be disinfecting high traffic areas of our lobby throughout the day (door handles, counter tops, keyboards, sink handles, light switches, etc).
  • Rent is due as normal on the 1st of every month and late after the 3rd.
  • For the safety of our tenants, our staff and our vendors, we ask that you only submit service requests for moderate and critical issues. We feel this will minimize contact and any risk of possibly spreading this virus. Please continue to call us for any emergency.

 

 

October 2020

MULTI-UNIT RESIDENTS, PLEASE READ!!

For all tenants who occupy a multi-unit, please remember that quarterly pest control will be performed by one of our vendors. It is important that access to the interior of your property be granted to the pest control vendor. Denial of entry or if the pest control vendor is unable to get access can result in a $25 trip charge. Please refer to paragraph 14, section C of your lease. Thank you for your cooperation! Please ensure your contact information is up to date on your Tenant Portal.

CHANGE YOUR A/C FILTER!

As a friendly reminder, you are required to change your A/C filter on a monthly basis. Please refer to paragraph 17, section A, line 3 of your lease. Changing your A/C filter on a monthly basis will help the performance of your A/C and help prevent future problems resulting in repair.

 WE SELL HOMES!

Are you looking for a home to call your own in the Killeen/Fort Hood area? 

We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager, Jacqueline has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266.

COVID-19

  • Our lobby is open to the public during normal business hours Monday -Friday, 8:30 AM – 5:30 PM.
  • We require all visitors in our lobby to wear a face covering.
  • If you are sick or have any symptoms related to COVID-19, we ask that you please not come into our lobby.
  • For those who prefer to keep more distance, we encourage the use of our drive-thru for checking out keys and making payments.
  • Please practice social distancing while in our lobby and maintain a safe distance of 6 feet from others. We have placed blue tape on the lobby floor for guidance.
  • Our convenient 2-window drive thru will remain open during normal business hours.
  • We have installed glass at each of our front leasing and maintenance windows to help protect our customers and our staff.
  • We have hand sanitizer available for you to use.
  • Our staff will be disinfecting high traffic areas of our lobby throughout the day (door handles, counter tops, keyboards, sink handles, light switches, etc).
  • Rent is due as normal on the 1st of every month and late after the 3rd.
  • For the safety of our tenants, our staff and our vendors, we ask that you only submit service requests for moderate and critical issues. We feel this will minimize contact and any risk of possibly spreading this virus. Please continue to call us for any emergency.

 

 

September 2020

LEASE REMINDER!!
Reminder that in accordance with your lease you are to leave utilities on for a period of five (5) full business days (exclude weekends and holidays) after termination of their lease for purposes of inspection/repairs/cleaning. Failure to do this will result in an automatic $100 fee in addition to the actual bills that will be charged when we turn on the services that you neglected to keep turned on.

WHO DO YOU CALL WHEN YOUR POWER GOES OUT???
ONCOR! If your power goes out, you will need to contact Oncor. You can contact them via their website at oncor.com or by calling their outage number at 888-313-4747. You can also contact your electric provider.

Our office will be CLOSED Monday, September 7th in observation of Labor Day. We will resume normal business hours Tuesday, September 8th.

EMERGENCY AFTERHOURS ISSUES? 
We realize that there can be afterhours emergencies that may result in an inconvenience. Sometimes the unexpected can happen and we want you to know that we are here for you in the event you have an afterhours emergency. However, we would like to take this time to remind our tenants of what is an afterhours emergency and what is not. Emergency repairs are repairs needed immediately to protect life and property. Examples of emergency repairs are gas leaks, flooding of property and loss of heating when the temperature is below freezing. Examples of non-emergencies are plumbing stoppages, locked out of property, air conditioner or appliances not working, noisy neighbors, broken windows, etc. Most of these items are the responsibility of the tenant and we highly recommend you hire one of our recommended vendors. All repairs arranged for by the tenant will be paid for by the tenant. Please consult the “Landlord’s Rules and Regulations” lease addendum of your lease for a summary of afterhours emergency repairs.
Call (254) 289-3125
(Emergency Repairs only)

WE SELL HOMES!  

Are you looking for a home to call your own in the Killeen/Fort Hood area? 

We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager, Jacqueline has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266.

COVID-19

  • Our lobby is open to the public during normal business hours Monday -Friday, 8:30 AM – 5:30 PM.
  • We require all visitors in our lobby to wear a face covering.
  • If you are sick or have any symptoms related to COVID-19, we ask that you please not come into our lobby.
  • For those who prefer to keep more distance, we encourage the use of our drive-thru for checking out keys and making payments.
  • Please practice social distancing while in our lobby and maintain a safe distance of 6 feet from others. We have placed blue tape on the lobby floor for guidance.
  • Our convenient 2-window drive thru will remain open during normal business hours.
  • We have installed glass at each of our front leasing and maintenance windows to help protect our customers and our staff.
  • We have hand sanitizer available for you to use.
  • Our staff will be disinfecting high traffic areas of our lobby throughout the day (door handles, counter tops, keyboards, sink handles, light switches, etc).
  • Rent is due as normal on the 1st of every month and late after the 3rd.
  • For the safety of our tenants, our staff and our vendors, we ask that you only submit service requests for moderate and critical issues. We feel this will minimize contact and any risk of possibly spreading this virus. Please continue to call us for any emergency.

 

 

August 2020

MAINTENANCE

We would like to take this time to remind our tenants of duplexes and single family homes about yard responsibilities. “Yard” doesn’t just mean just grass. Please remember that you are responsible for other landscaping, (reference Paragraph 17 B in your lease titled “Yard Maintenance”). Maintaining the yard, means to perform activities such as, but not limited to watering, mowing, fertilizing, and trimming the yard. Ensure to control pests and weeds and also that there is no debris in the yard. Make sure to keep the yard green and healthy. When it comes to routine care of your rental property, it’s helpful to be proactive so maintenance doesn’t become too challenging. Hot weather tends to bring on more routine yard maintenance, but with proper care, you can avoid potential costly charges upon your move out due to yard neglect.

TENANT PORTAL PAYMENTS
The best way to access your Tenant Portal is by using our website and navigating to it. If you search the web for our online tenant portal, you may land on the wrong tenant portal login page that will result in invalid login attempts. You will know that you have found the correct tenant portal login page if you see the blue JWC logo on the top left of the screen. However, if you are using a smart device such has an iPhone, Android or certain tablets, you may not see the blue JWC logo on the top left of the page. We highly recommend going to our website, navigating to the tenant portal login page and then saving it as a favorite or bookmark.

WE SELL HOMES!

Are you looking for a home to call your own in the Killeen/Fort Hood area?
We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager, Jacqueline has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266.

COVID-19

* Our drive-thru will be open for payments and for checking out keys on Saturday, August 1st. Our lobby will NOT be open to the public on Saturday, August 1st . Our office will remain closed all other Saturday’s until further notice.

  • Our lobby is open to the public during normal business hours Monday -Friday, 8:30 AM – 5:30 PM.
  • We require all visitors in our lobby to wear a face covering.
  • If you are sick or have any symptoms related to COVID-19, we ask that you please not come into our lobby.
  • For those who prefer to keep more distance, we encourage the use of our drive-thru for checking out keys and making payments.
  • Please practice social distancing while in our lobby and maintain a safe distance of 6 feet from others. We have placed blue tape on the lobby floor for guidance.
  • Our convenient 2-window drive thru will remain open during normal business hours.
  • We have installed glass at each of our front leasing and maintenance windows to help protect our customers and our staff.
  • We have hand sanitizer available for you to use.
  • Our staff will be disinfecting high traffic areas of our lobby throughout the day (door handles, counter tops, keyboards, sink handles, light switches, etc).
  • Rent is due as normal on the 1st of every month and late after the 3rd.
  • For the safety of our tenants, our staff and our vendors, we ask that you only submit service requests for moderate and critical issues. We feel this will minimize contact and any risk of possibly spreading this virus. Please continue to call us for any emergency.

 

 

July 2020

HAPPY INDEPENDENCE DAY!      

On July 2nd, 1776, the Continental Congress voted in favor of independence, and two days later delegates from the 13 colonies adopted the Declaration of Independence, a historic document drafted by Thomas Jefferson. From 1776 to the present day, July 4th has been celebrated as the birth of American independence, with festivities ranging from fireworks, parades and concerts to more casual family gatherings and barbecues. This year, the 4th of July falls on a Saturday.  Our office will be closed Friday, July 3rd and Saturday July 4th in observance of Independence Day. We will resume normal business hours Monday, July 6th at 8:30 A.M.

LEASE REMINDER!

Please keep in mind that your keys must be turned into our office to officially surrender the property back to us after vacating. Submitting your required 30-day notice to vacate does not officially surrender the property back to us. You must submit your required written 30-day notice to vacate and then deliver the keys to our office upon officially vacating to surrender the property back to us. Keys must be handed over to our staff to be accepted. Keys will not be accepted in our drive thru night deposit box. Keys will also not be accepted if they are left in the property. Please refer to the addendum in your lease for more details. We appreciate your cooperation. Please contact our office if you have any questions and a member of our staff will be glad to assist you.

WE SELL HOMES!

Are you looking for a home to call your own in the Killeen/Fort Hood area? We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager, Jacqueline has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266.

COVID-19 AND OUR COMPANY’S CURRENT STATUS

As of June 10, 2020, our lobby has re-opened to the public. Here are some details regarding our re-opening and the steps we are taking for everyone’s safety.

In accordance with Directive 7 ordered by Bell County Judge David Blackburn, effective June 29, 2020, we highly recommend our clients wear face coverings when entering our building.  For more information on Directive 7, please visit bellcountytx.com.  For those who prefer to keep more distance, we encourage the use of our drive-thru for checking out keys and making payments.  Our lobby remains open during normal business hours.

  • If you are sick or have any symptoms related to COVID-19, we ask that you please not come into our lobby.
  • Please practice social distancing while in our lobby and maintain a safe distance of 6 feet from others. We have placed blue tape on the lobby floor for guidance.
  • Our convenient 2-window drive thru will remain open during normal business hours.
  • Our business will remain closed on Saturdays, until further notice.
  • We have installed glass at each of our front leasing and maintenance windows to help protect our customers and our staff.
  • We have hand sanitizer available for you to use.
  • Our staff will be disinfecting high traffic areas of our lobby throughout the day (door handles, counter tops, keyboards, sink handles, light switches, etc).
  • Rent is due as normal on the 1st of every month and late after the 3rd.
  • For the safety of our tenants, our staff and our vendors, we ask that you only submit service requests for moderate and critical issues. We feel this will minimize contact and any risk of possibly spreading this virus. Please continue to call us for any emergency that you have so we may address immediately.

 

 

June 2020

HAPPY FATHER’S DAY!                         

Father’s Day is Sunday, June 21st. This year Father’s Day will be just one day after the summer solstice (June 20 at 5:44 P.M. Eastern Time), making it the first full day of the summer season and one of the longest days of the year. Enjoy the extra sunlight!

MAINTENANCE REMINDER!

Maintaining the yard means performing activities such as, but not limited to, watering the yard, mowing the yard, edging and trimming. Pest and weed control may also be necessary. Make sure to keep the yard green and healthy. When it comes to routine maintenance of your rental property, it’s helpful to be proactive so yard maintenance won’t become too challenging. Hot weather tends to bring on more routine yard maintenance so please water your yard as needed. With proper care, you can avoid potential costly charges upon your move out due to yard neglect. Please remember that you are responsible for all landscaping per paragraph 17 in your lease titled “Property Maintenance”.

WE SELL HOMES!

Are you looking for a home to call your own in the Killeen/Fort Hood area? We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager Jacqueline, has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266..

COVID-19 AND OUR COMPANY’S CURRENT STATUS

JWC is very aware of the stress that this pandemic situation is causing and we pledge to work with every tenant and owner to find an equitable solution. For the time being, we must maintain all ledgers as normal so you may see late fees posted that will not be removed at this time.  Our hope is that this virus passes quickly and once we begin the recovery period, we can possibly make adjustments to accounts at that time. Until then, we are asking that you not contact our office to inquire about late fees being removed. Again, they will remain as is for the time being until recovery phase is here.  We encourage you to reach out to us on the portal conversation tab and we will respond as soon as possible.  Written communication with us is very important.  Please know that we are experiencing higher than normal volume on our portal conversations and phone lines. We will continue to place information on your portal or send information to your email on file.  We will get through these tough Times TOGETHER.

  • UPDATE: Our drivethru will be open Saturday May the 30th for making payments, checking out keys and submitting applications. Applications will not be processed until Monday June the 1st. Our lobby remains closed until further notice.
  • Rent is due as normal on the 1st of every month and late after the 3rd.
  • If you have submitted your written notice to vacate and you need to cancel, delay or change your move out date, please email kisha@jwcrentals.com or reply to the email you received with your move out packet.
  • For the safety of our tenants, our staff and our vendors, we ask that you only submit service requests for moderate and critical issues. We feel this will minimize contact and any risk of possibly spreading this infection. Please continue to call us for any emergency that you have so we may address immediately.

 

 

May 2020

HAPPY MOTHER’S DAY!                                         

Mother’s Day is always celebrated on the second Sunday in May. It’s not a federal holiday, but Mother’s Day is widely celebrated as a special day to honor all mothers and motherhood. Together, let’s honor the women who raised us—and all the mothers who sacrificed for their children.

NOTICE TO VACATE

As a friendly reminder, please remember to give us at least a 30-day written notice to vacate if you do not plan on renewing your lease.  For Lessee’s that are active duty military, you are also required to give a 30-day written notice to vacate.  You may submit your notice to vacate on your tenant portal.  Please read your copy of your lease agreement for more information.  You can also contact our office with any questions and a member of our friendly staff will be happy to assist you.  Thank you for being our tenant!

MEMORIAL DAY 

Our office will be closed on Monday, May 25th in observance of Memorial Day. We will resume normal hours of operation on Tuesday, May 26th.

WE SELL HOMES!

Are you looking for a home to call your own in the Killeen/Fort Hood area? We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager Jacqueline, has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266.

COVID-19 AND OUR COMPANY’S CURRENT STATUS

JWC is very aware of the stress that this pandemic situation is causing and we pledge to work with every tenant and owner to find an equitable solution. For the time being, we must maintain all ledgers as normal so you may see late fees posted that will not be removed at this time.  Our hope is that this virus passes quickly and once we begin the recovery period, we can possibly make adjustments to accounts at that time. Until then, we are asking that you not contact our office to inquire about late fees being removed. Again, they will remain as is for the time being until recovery phase is here.  We encourage you to reach out to us on the portal conversation tab and we will respond as soon as possible.  Written communication with us is very important.  Please know that we are experiencing higher than normal volume on our portal conversations and phone lines. We will continue to place information on your portal or send information to your email on file.  We will get through these tough Times TOGETHER.

  • Our drive through will be open Saturday, May 2nd from 10:00 AM to 4:00 PM for limited service. Rental payments will be accepted and keys can be checked out. Applications can be submitted but will not be processed until Monday, May 4th on a first come first serve basis. Our lobby remains closed until further notice. We appreciate your understanding through these unprecedented times.
  • We HIGHLY advise you to use your tenant portal to make your rent payments and submit service requests from the safety of your home.
  • Rent is due as normal on the 1st of every month and late after the 3rd.
  • If you have submitted your written notice to vacate and you need to cancel, delay or change your move out date, please email kisha@jwcrentals.com or reply to the email you received with your move out packet.
  • For the safety of our tenants, our staff and our vendors, we ask that you only submit service requests for moderate and critical issues. We feel this will minimize contact and any risk of possibly spreading this infection. Please continue to call us for any emergency that you have so we may address immediately..

 

 

April 2020

HAPPY EASTER!                                                 

This year Easter falls on Sunday, April 12th. The exact origins of the Easter Bunny tradition are unknown, rabbits are, in many cultures, known as enthusiastic procreators, so the arrival of baby bunnies in springtime meadows became associated with birth and renewal. Easter is a Christian holiday that celebrates the belief in the resurrection of Jesus Christ. Whether you celebrate Easter with your family in church, Easter egg hunting, or eating your favorite flavored Peeps, the JWC staff would like to wish you a very, Happy Easter!

WARM WEATHER BUGGING YOU?

While the return of warm weather might inspire you to fire up the grill, plant flowers or go for a hike, it should also inspire a sense of caution, as spring and summer are when pests such as stinging and biting insects emerge in full force. Spring is when many pests reproduce, especially those that thrive in warm, wet conditions. Others that are fleeing this type of weather will attempt to find refuge in your yard, house or apartment. Certain pests can damage your home or property, so it’s important to be proactive to keep them at bay. Whether they’re multiplying, trying to invade your home or simply ruining your evening outside, these obnoxious and potentially unsafe insects and animals could be a threat to your home this spring and summer. Insects are cold blooded. This means the hotter it is outside, the more energy they have to search for food which generally leads them into our kitchens, garages and bathrooms.

JWC RECOMMENDED PEST CONTROL VENDORS:  

855Bugs.com

(254) 300-3772

Mantis

(254) 628-2847

Bell County

(254) 698-2845

WE SELL HOMES!

Are you looking for your forever home in the Killeen/Fort Hood area? We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager Jacqueline, has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266.

COVID-19 AND OUR COMPANY’S CURRENT STATUS

In an effort to put the safety of our staff, tenants, owners, and vendors first, we have created this section in response to the current COVID-19 pandemic. We will update this section as needed so please check here often for any changes that might affect you, the tenant.

  • Our lobby will be Closed effective Friday March 20, 2020 until further notice. Our drive-thru will remain open for checking out keys, accepting payments etc.
  • We will be closed on Saturdays effective Saturday March 21, 2020, until further notice.
  • We HIGHLY advise you to use your tenant portal to make your rent payments and submit service requests from the safety of your home.
  • Rent is due as normal on the 1st of every month and late after the 3rd.
  • If you have submitted your written notice to vacate and you need to cancel, delay or change your move out date, please email kisha@jwcrentals.com or reply to the email you received with your move out packet.
  • For the safety of our tenants, our staff and our vendors, we ask that you only submit service requests for moderate and critical issues. We feel this will minimize contact and any risk of possibly spreading this infection. Please continue to call us for any emergency that you have so we may address immediately.

 

 

March 2020

HAPPY ST. PATRICK’S DAY!                                   

According to the US Census, 32.6 million US residents claimed Irish ancestry in 2017. This is more than six times the population of Ireland (5.1 million). Did you know that Shamrocks are the national flower/emblem of Ireland? On Tuesday, March 17th, whether you will be out looking for your pot of gold, drinking your favorite beverage or wearing your favorite piece of green clothing, we hope that your St. Patrick’s Day is a good one!

PET POLICY VIOLATIONS

Tenant may not permit, even temporarily, any pet on the property (including but not limited to any mammal, reptile, bird, fish, rodent, or insect).  Any pet violations of the lease will permit Jim Wright Company to take any of the following actions:

  • Immediate termination of lease that will result in charges for any lost rent for the remainder of the lease, advertising fees to re-market the property, utilities, cost of reletting, eviction costs, court costs, attorney fees, collection fees and late fees.
  • Additional rent charge of $100 and $5.00 per day thereafter per pet for each day the unauthorized pet is on the property.
  • Remove or cause to be removed any unauthorized pet and deliver it to appropriate local authorities.
  • Charges to tenant that result in Jim Wright Company’s cost to remove any unauthorized pet, exterminate the property for fleas and other insects, clean and deodorize the property’s carpets and drapes.
  • Repair any damage to the property caused by the unauthorized pet.
  • A non-refundable fee of $300 per pet will be assessed.
  • Pet sitting and pet visiting are prohibited.

A PET VIOLATION COULD END UP WITH YOU IN COURT.

LEASE RENEWALS  

It is important that you read and understand the new terms before signing. Some may see a rental increase on your renewal. A month-to-month fee may apply, fees may vary, please read your lease for reference. Once all parties have signed, you will receive a copy of the lease in your email and a copy will be published to your tenant portal. THIS DOCUMENT IS TIME SENSITIVE. If you have any questions, please contact our Lease Renewal Coordinator, Yvette Esparza at (866)686-5266 ext. 120, or yvette@jwcrentals.com ***Reminder*** Please understand, if you choose not to sign this lease renewal, in accordance with your lease you are required to provide a 30-day written notice to vacate. You will automatically be on a month-to-month lease if you do not renew your lease, or submit a 30-day notice to our office. When filing out your Lease Renewal, please take a minute to update and verify your emergency contact information.

NOW PAY WITH CREDIT OR DEBIT CARD!

PropertyWare and JWC are making it easier than ever to pay rent. Our payment options offered through RealPage Payments Services, LLC give you the ability to pay rent and other fees securely using eCheck (ACH), Credit or Debit Card (VISA, MasterCard, Discover). If you are making a credit or debit card payment for the first time, you will need to login to your tenant portal from a PC or laptop. After that, all future credit or debit card payments can be made from your smart device. All payments can take up to 4 business days to process. Processing fees and NSF fees will apply for credit/debit card payments. Please read the new terms and conditions. For any issues related to credit and debit card transactions or fees, please contact RealPage Customer Support at (844) 530-5785. Read more information here. As a reminder, there is no processing fee for eCheck payments.

SPRING BREAK

Spring break is scheduled for March 9th – 13th for both Killeen ISD and Copperas Cove ISD. You can find more information on the Killeen ISD website and the Copperas Cove ISD website.

 

 

Febuary 2020

HAPPY VALENTINE’S DAY!                                    

On behalf of our entire staff, we would like to wish you a Happy Valentine’s Day! Valentine’s Day is celebrated every February 14 as couples across the globe honor their spouses, partners and sweethearts. Hundreds of years of traditions and customs have made it into the holiday that we observe today. About 55% of Americans celebrate Valentine’s Day and Americans send 145 million Valentine’s Day cards each year.

VETERAN OWNED AND OPERATED TO BETTER SERVE YOU!

Jim Wright Company is veteran owned and operated. We have 14 veterans currently working in our office. We also have military dependents that understand the day to day life of military families.  Pictured right is Lina who was presented an award back in December for her dedication to her spouse’s Family Readiness Group (FRG). Jim Wright Company has a great group of military members and dependents that go above and beyond for their community.  We are committed to helping you!

WE SELL HOMES!

Are you looking for your forever home in the Killeen/Fort Hood area? We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams. Our Sales Manager Jacqueline has many years of experience and she is ready to serve you. You can contact Jacqueline at (866) 686-5266. You can view our current houses for sale by clicking here.

THE BEST IN CENTRAL TEXAS

Thanks to you, we were voted THE BEST Property Management & Rentals Company and THE BEST Real Estate Firm in Central Texas by the readers of the Killeen Daily Herald. We have been in business since 1974 and are always working to provide you with the best experience possible so that we can fully meet your expectations. We are so thankful for our tenants and owners! We look forward to serving you in the future. Thank you!

EVENTS FOR FAMILY AND FRIENDS 

Unlimited Golf – Ft. Hood Austin Marathon – Half Marathon & 5K Bell County PRCA Rodeo

NOTICE TO VACATE

Please keep in mind that your keys must be turned into our office to officially surrender the property back to us after vacating.  Submitting your required 30-day notice to vacate does not officially surrender the property back to us. You must submit your required written 30-day notice to vacate and then deliver the keys to our office upon officially vacating to surrender the property back to us.  Keys must be handed over to our staff to be accepted.  Keys will not be accepted in our drive thru night deposit box.  Keys will also not be accepted if they are left in the property. Please refer to the addendum of your lease for more details. We appreciate your cooperation. Please contact our office if you have any questions and a member of our staff will be glad to assist you.

A copy of your lease should be in your tenant portal if you wish to read more details. You can login to your portal by clicking here. You can also contact our office at (866) 686-5266 if you have any questions.

 

 

January 2020

HAPPY NEW YEAR!

On behalf of our entire staff, we would like to wish you a Happy New Year! We sincerely appreciate you choosing Jim Wright Company as your rental company and we look forward to serving you in 2020. We do realize that you have a choice when it comes to rental companies and we thank you for trusting us to serve your rental needs. We hope that 2020 brings you new beginnings, happiness and success.

EMERGENCY AFTERHOURS ISSUES?

We realize that there can be afterhours emergencies that may result in an inconvenience. Sometimes the unexpected can happen and we want you to know that we are here for you in the event you have an afterhours emergency. However, we would like to take this time to remind our tenants of what is an afterhours emergency and what is not.  Emergency repairs are repairs needed immediately to protect life and property.  Examples of emergency repairs are gas leaks, flooding of property and loss of heating when the temperature is below freezing. Examples of non-emergencies are plumbing stoppages, locked out of property, air conditioner or appliances not working, noisy neighbors, broken windows, etc. Most of these items are the responsibility of the tenant and we highly recommend you hire one of our recommended vendors. All repairs arranged for by the tenant will be paid for by the tenant.  Please consult the “Landlord’s Rules and Regulations” lease addendum of your lease for a summary of afterhours emergency repairs. Call (254) 289-3125  (Emergency Repairs only)

UNDERSTANDING MAINTENANCE REQUESTS…

Our maintenance process can sometimes be complex. Your maintenance and repair issues are important to us and we take them very seriously. It is important to understand that JWC does not own your rental property. JWC is a property management company. We manage your rental property for the owner of the property.  The owner of your rental property has hired us (JWC) to manage the property. When there is a maintenance or repair request by a tenant, JWC must consult the owner of the property before any action is taken to resolve the request. Once we get approval from the owner to resolve the request, we will then dispatch a vendor to your property to either fix the issue or get an estimate to fix the issue. We will then get funds (money) from the owner to pay the vendor to resolve the request.

The quickest way to submit a maintenance request is through your online tenant portal. When you submit a maintenance request, a work order is automatically generated in our system. Our maintenance staff is notified immediately and will then take the initial action in getting your maintenance request resolved as quickly as possible.\

EVENTS FOR THE FAMILY!

2020 5K to the Polar Bear Plunge Fort Hood Family & MWR Events/ Programs Trolls Live! No Limits Monster Trucks & Super-Cross

HOLIDAY HOURS

Our office will be closed Wednesday, January 1st in observance of New Year’s Day. We will resume normal business hours on Thursday, January 2nd. Please be advised that rent is late after January 3rd. Please remember that you can pay your rent online on your tenant portal, by using your banking information at no additional cost. You may also pay by credit card for a minimal fee.

 

 

December 2019

MERRY CHRISTMAS!

The Holiday season is here along with all of the Christmas traditions that many of us choose to celebrate. Many of these traditions include festive activities such as decorating Christmas trees, putting up outdoor lights, buying presents, singing Christmas Carols and making your favorite holiday dish. No matter which way you choose to celebrate this time of year, we hope that this Holiday season brings you joy and happiness.

CHECK YOUR OVENS

We would like to encourage you to check your ovens now to make sure they are in good working condition so that you can prepare your Thanksgiving and Christmas meal with no hiccups!  We would also like to remind you that a non-working oven is not considered an afterhours emergency. Please refer to the “Landlord’s Rules and Regulations” Lease Addendum of your lease regarding after hours emergencies for more information.

LEASE REMINDER

Please keep in mind that your keys must be turned into our office to officially surrender the property back to us after vacating. Submitting your required 30-day notice to vacate does not officially surrender the property back to us. You must submit your required 30-day notice to vacate and then deliver the keys to our office upon officially vacating and surrendering the property back to us. Keys must be handed over to our staff to be accepted. Keys will not be accepted in our drive thru night deposit box. Keys will also not be accepted if they are left in the property. Please refer to line 11 of the Addendum page of your lease.

MAINTENANCE NOTICE

The cooler weather is here and with cooler weather comes the possibility of freezing temperatures for the upcoming months. Please remember to take action and protect your property by installing covers on your outdoor spigots. We also highly advise that you disconnect your water hose(s) from all outdoor spigots as well. Some other helpful tips to keep your home warm is to not leave your garage door up, open the cabinets inside your property, and let water slowly drip from your faucets.

EVENTS FOR FAMILY  CITY OF HARKER HEIGHTS FROST FEST 2019  57th Annual Christmas Parade – Killeen  Holiday Under the Stars  BLORA’s Nature in Lights: A Holiday Tradition

HOLIDAY HOURS

 Our office will be closed on the following dates in observance of Christmas and New Year’s: Tuesday, December 24th and Wednesday, December 25th and Wednesday, January 1st. We highly advise that you make rent payment arrangements accordingly as rent will be considered late after the 3rd.

 

 

November 2019

GIVING BACK TO THOSE IN NEED

This Thanksgiving we would like to give back to our community by providing for those families in need during this time of year. Jim Wright Company will be hosting a canned food drive November 1st through November 25th.  We would like to encourage our tenants to donate any extra canned/non-perishable food items available to help the needs of our local community. Please note that we will NOT accept any items that are expired.  All items will be donated to the Harker Heights Food Center.

TECH TIP!

Please check your Spam folder for emails from us! You don’t want to miss out on important information such as a lease renewal and any communication regarding maintenance requests.

UPDATE YOUR CONTACT INFORMATION!

We would like to remind all tenants to please make sure we have your updated contact information. If your phone number has changed, please log in to your tenant portal and update accordingly. If your email has changed, please call our office so that we may update it in our system. It is important that we have valid contact information so that we may better serve your rental needs, such as maintenance requests and lease renewals.

MULTI -UNIT RESIDENTS, PLEASE READ!

For all tenants who occupy a multi-unit, please remember that quarterly pest control will be performed by one of our vendors.  It is important that access to the interior of your property be granted to the pest control vendor. Denial of entry or if the pest control vendor is unable to get access can result in a $25 trip charge. Please refer to paragraph 14, section C of your lease. Thank you for your cooperation!

VETERAN’S DAY – MON., NOVEMBER 11TH

Remembering with gratitude the brave men and women who have served our country. Thank you for your service!

HOLIDAY HOURS

Our office will be closed Thursday, November 28th and Friday, November 29th in observance of Thanksgiving. We will resume normal hours of operation on Saturday, November, 30th at 10:00 A.M. We will resume our normal weekday business hours on Monday, December 2nd at 8:30 A.M.

RENTER’S INSURANCE

We strongly recommend renter’s insurance! Renter’s insurance can cover your belongings from all the possible bad events, such as fire, smoke, water damage, windstorms, lightning, theft and vandalism. Even if you don’t think your stuff is worth that much, renter’s insurance is a good idea. The cost of replacing just a basic wardrobe and only a few pieces of furniture adds up quickly!

 

 

October 2019

BREAST CANCER AWARENESS MONTH

October is Breast Cancer Awareness month. Come into our office to make any cash donation and receive a free Breast Cancer Awareness silicon bracelet. All cash donations will be sent to the National Breast Cancer Foundation on behalf of our company and customers. Please join us by donating to this important cause to help raise awareness and help those who have been affected by breast cancer. Your donation provides help and inspires hope to those affected by breast cancer through early detection, education, and support services in all 50 states.  For more information visit nationalbreastcancer.org.

HELPFUL TIPS FOR TENANT PORTAL PAYMENTS

The best way to access your Tenant Portal is by using our website and navigating to it. If you search the web for our online tenant portal, you may land on the wrong tenant portal login page that will result in invalid login attempts.  You will know that you have found the correct tenant portal login page if you see the blue JWC logo on the top left of the screen.  However, if you are using a smart device such has an iPhone, Android or certain tablets, you may not see the blue JWC logo on the top left of the page.  We highly recommend going to our website, navigating to the tenant portal login page and then saving it as a favorite or bookmark.

BEST IN CENTRAL TEXAS

It’s time for the annual voting in this year’s Best in Central Texas hosted by Killeen Daily Herald. Online and paper ballots are valid options to vote. Paper ballots will be provided in our lobby and our front staff can provide assistance if needed. We would greatly appreciate your vote for Best Property Management/ Rentals Company. To vote online, please click here. Online/Paper ballot voting: 9/22 – 10/30.

HAPPY HALLOWEEN

Need something to do with the family this month? Create some memories with your family and friends by participating in local events. Provided below are just a few events happening around the area. National Night Out Barktoberfest Fall Festival  The Spooky Market State Fair of Texas  Austin City Limits Music Festival   Heart O’ Texas Fair & Rodeo

MY POWER IS OUT! WHAT DO I DO? 

If your power goes out, you will need to contact Oncor. You can contact them via their website at oncor.com or by calling their outage number at 888-313-4747.  You can also contact your electric provider.

 

 

September 2019

WHO LOVES FALL TIME?

As we near the last few weeks of summer, Fall is right around the corner.  Now that Fall is almost upon us, we can look forward to cooler weather, tailgating your local favorite football game, or watching your kids play basketball. If sports are not your thing, there are always more traditional methods of entertainment such as visiting a pumpkin patch, decorating with fall colors, or celebrating Oktoberfest with sausages and your favorite beverage.  Don’t forget about Halloween and Thanksgiving!  You might want to start thinking about what your plans might be, if you will be taking your kids trick or treating, or traveling to see family when the holiday season starts.  Fall officially begins on September 23rd so gather up the family, or get with your friends to make a memorable fall this year!

MAINTENANCE NOTICE

Yard maintenance still needs to be a priority even in the fall months. “Yard” doesn’t just mean grass. Please remember that you are responsible for other landscaping, (reference Paragraph 17 in your lease titled “Yard Maintenance”. Maintaining the yard, means to perform activities such as, but not limited to mowing, fertilizing, and trimming the yard. Ensure to control pests and weeds in the yard and also that there is no debris in the yard. Make sure to keep the yard green and healthy. When it comes to routine maintenance of your rental property, it’s helpful to be proactive so things won’t pile up and become too challenging. Hot weather tends to bring on more routine yard maintenance, but with proper care, you can avoid potential costly charges upon your move out due to yard neglect.

HERE’S A QUICK LEASE REMINDER!

Please keep in mind that your keys must be turned into our office to officially surrender the property back to us after vacating.  Submitting your required 30-day notice to vacate does not officially surrender the property back to us.  You must submit your required written 30-day notice to vacate and then deliver the keys to our office upon officially vacating to surrender the property back to us.  Keys must be handed over to our staff to be accepted.  Keys will not be accepted in our drive thru night deposit box.  Keys will also not be accepted if they are left in the property.  Please refer to the addendum your lease for more details.  We appreciate your cooperation. Please contact our office if you have any questions and a member of our staff will be glad to assist you. A copy of your lease should be in your tenant portal if you wish to read more details.  You can login to your portal by clicking here. You can also contact our office at 254-526-5921 if you have any questions.

LABOR DAY

Our office will be closed on Monday September 2nd in observance of Labor Day. As a reminder, rent is due on the 1st, and late after the 3rd.  Please take this into consideration when paying rent for the month of September.  We encourage you to pay your rent on your tenant portal.  Thank you for choosing JWC as your rental company.

 

 

February 2019

HAPPY NEW YEAR!

On behalf of our entire staff we would like to wish you a Happy New Year!  We sincerely appreciate you choosing JWC as your rental company and we look forward to serving you in 2019.  We do realize that you have a choice when it comes to rental companies and we thank you for trusting us to serve your rental needs.  We hope that 2019 brings you peace, joy and success.

THE VOTES ARE IN!

We would like to take this opportunity to thank you for voting for us in this year’s BEST OF Central Texas hosted by the Killeen Daily Herald.  JWC won THE BEST Property Management & Rental Company and also won THE BEST Real Estate Firm.  We are honored to have won both of these awards and we thank you for your vote!  We are proud to serve the needs of thousands of tenants per month and we thank you for choosing our company. We would also like to acknowledge our own Jean Augustin, Realtor® who was voted THE BEST Realtor in Central Texas.  Jean joined us in 2014 and we are honored to have him on our team.

NOTICE TO VACATE

As a friendly reminder, please remember to give us at least a 30-day written notice to vacate if you do not plan on renewing your lease.  For Lessee’s that are active duty military, you are also required to give a 30-day written notice to vacate.  You may submit your notice to vacate on your tenant portal.  Please read your copy of your lease agreement for more information.  You can also contact our office with any questions and a member of our friendly staff will be happy to assist you.  Thank you for being our tenant!

WE SELL HOUSES!

Are you looking for your forever home or an extended stay in the Killeen/Fort Hood area?  Look no further!  Our owner Mr. Jim Wright is a Certified Broker and we have a team of Realtors ready to help you find a more permanent residence.  Most of our listings are in Bell, Coryell and Lampasas County but if you are looking for homes in the Central Texas Area or beyond, our Sales Agents can help find that dream home for you.  We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams.  Our Sales Manager, Jacqueline Clemons-Stubbs is an Associate Broker and has many years of experience in the real estate market.  Jacqueline can be reached at 254-526-5921 ext 144.  You can view our current residential properties for sale by clicking here.  Give us a call today to get started!

LEASE REMINDER

As a friendly reminder to our tenants, we would like to refresh you on details regarding noise violations found in your lease under “USE AND OCCUPANCY”.  Please be courteous to your neighbors and keep the volume of stereos, television sets, radios, and other sound emitting devices turned down to a volume that is not irritating or offensive to others living near you.  We ask that you please respect this policy and your neighboring tenants by keeping the noise level down.  Any complaint made to this office regarding excessive noise may be considered a violation of your lease.  A copy of your lease should be in your tenant portal if you wish to read more details.  You can login to your portal by visiting our website at www.jwcrentals.com.  You can also contact our office at 254-526-5921 if you have any more questions about this policy.  As always, we thank you for choosing JWC as your rental company.

 

 

December 2018

MERRY CHRISTMAS!

The Holiday season is here along with all of the Christmas traditions that many of us choose to celebrate. Many of these traditions include festive activities such as decorating Christmas trees, putting up outdoor lights, buying presents, singing Christmas carols and making your favorite holiday dish. No matter which way you choose to celebrate this time of year, we hope that this Holiday season brings you joy and happiness. Our office will be closed on the following dates in observance of Christmas and New Year’s: Saturday December 22nd, Monday December 24th, Tuesday December 25th and Tuesday January 1st. We highly advise that you make rent payment arrangements accordingly as rent will be considered late after the 3rd. Don’t forget that you can make your rental payments on the tenant portal! Please contact our office with any questions.

INTERESTED IN BUYING A HOUSE?

We’ve got you covered! We have a team of Realtors ready to serve you! Single Family Homes are our specialty! We can show you any home listed for sale in the Fort Hood area and our Realtors will be happy to help you with your purchasing needs. We have our residential listings for sale on our website. For more information, email us at sales@jwchomesales.com.

KILLEEN CHRISTMAS PARADE

This year we will once again be participating in the annual Christmas parade held in downtown Killeen. The parade is scheduled to take place on December 8th from 4:30 – 7:00 pm. The parade was a great success last year and we look forward to participating in this community event again! We would love to see you there so come out and enjoy the parade!

LEASE REMINDER

Please keep in mind that your keys must be turned into our office to officially surrender the property back to us after vacating. Submitting your required 30-day notice to vacate does not officially surrender the property back to us. You must submit your required 30-day notice to vacate and then deliver the keys to our office upon officially vacating and surrendering the property back to us. Keys must be handed over to our staff to be accepted. Keys will not be accepted in our drive thru drop box. Keys will also not be accepted if they are left in the property. Please refer to paragraph 2 of your lease for more information. Thank you for your compliance.

MAINTENANCE NOTICE

The cooler weather is here and with cooler weather comes the possibility of freezing temperatures for the upcoming months. Please remember to take action and protect your property by installing covers on your outdoor spigots. Outdoor covers can be purchased at Wal-Mart or Lowes. We also highly advise that you disconnect your water hose(s) from all outdoor spigots as well. Some other helpful tips to keep your home warm and to prevent damage from freezing temperatures is to not leave your garage door up and let water slowly drip from your faucets. By leaving your water on, at each faucet – at a slow drip when temperatures fall to 32 degrees or below, this will take longer for the moving water to freeze. The colder the temperature, the faster the drip. We also advise to open the cabinet doors throughout your property so heat is able to go into the cabinets to help keep heat on the pipes. Taking these precautions will hopefully ensure you have running water the next day instead of frozen pipes!

SHOW US YOUR CHRISTMAS LIGHTS

Email us a picture of your outdoor Christmas lights to marketing@jwcrentals.com and we might post it to our social media! Please also include your name and rental property address. We look forward to seeing your creative outdoor decorations!

 

 

November 2018

NOVEMBER is here and the holiday season is almost upon us.  It looks like we are finally getting cooler temperatures and cooler weather means dressing warmer and enjoying more outdoor activities.  With the leaves falling and grass beginning to change, Thanksgiving is just right around the corner.  Thanksgiving also means the start of the Holiday Season!  This time of year brings joy and unity to our families as we celebrate and give thanks.

NOVEMBER HOLIDAY GIVEAWAY

This Thanksgiving, we would like to give back to our customers!  All you have to do is come in to our lobby anytime during normal business hours through November 19th and fill out a survey telling us what you are thankful for.  We will randomly select a winner the morning of November 20th.  The winner will receive a $100 gift card to HEB!  We are sincerely grateful of our tenants and we thank you for choosing us as your rental company.

CHECK YOUR OVENS

We would like to encourage you to check your ovens now to make sure they are in good working condition so that you can prepare your Thanksgiving meal with no hiccups!  Our office will be closed on November 22nd (Thanksgiving) and Friday November 23rd.  We would also like to remind you that a non-working oven is not considered an afterhours emergency.  Please refer to Addendum A to paragraph 13 of your lease regarding after hours emergencies for more information.

LEASE REMINDER

Please be courteous to your neighbors and obey all parking regulations as stated in your lease.  Parking at our rental properties is for residents only.  Parking is prohibited on the grass at all times.  Disabled vehicles, trailers, boats and other such vehicles will be towed without notice.  Please consult the “Parking Regulations” page of your lease and your local city guidelines for more information.  We thank you for your cooperation.

GREASE FIRE AWARENESS

How do grease fires happen?  Grease fires normally occur when your cooking oil becomes too hot.  When cooking oils heat, they can start to boil and eventually catch fire.  The very best way you can prevent a grease fire is to stay in the kitchen and keep an eye on the oil as it’s heating.  If you see smoke or smell something burning, immediately turn down the heat and remove the pot from the burner completely.  If the worst happens and your oil does catch fire, you can do the following: turn off the heat, cover the pot with a metal lid, pour on baking soda, spray the pot with a class B dry chemical fire extinguisher, get out and call 911.

EMERGENCY AFTERHOURS ISSUES

We do realize that there can be afterhours emergencies that may result in an inconvenience.  Sometimes the unexpected can happen and we want you to know that we are here for you in the event you have an afterhours emergency.  However, we would like to take this time to remind our tenants of what is an afterhours emergency and what is not.  Emergency repairs are repairs needed immediately to protect life and property.  Examples of emergency repairs are gas leaks, flooding of property and loss of heating when the temperature is below freezing.  Examples of non-emergencies are plumbing stoppages, locked out of property, air conditioner or appliances not working, noisy neighbors, broken windows, etc.  Most of these items are the responsibility of the tenant and you can call your own repairman if you wish.  All repairs arranged for by the tenant will be paid for by the tenant.  Please consult the Addendum A to Paragraph 13 page of your lease for a summary of afterhours emergency repairs.

 

 

October 2018

HAPPY FALL

It looks like Central Texas is finally getting some much-anticipated cool weather!  We have had an interesting mix of cool weather, hot weather, rain and sunshine; but temperatures are slowly falling and the days are getting shorter.  It’s that time of year where we can start to enjoy a peaceful walk outside, a local high school football game or an outdoor meal without melting!

We would like to take this time to remind our tenants to please remember to mow your yard as needed.  Local city code enforcement representatives are in full force checking the yards for high grass and weeds.  Please make sure you cut your grass on a weekly basis.  The mixture of rain, sunshine and cooler weather that we are currently experiencing is resulting in grass growing quickly.  Please remember that any fines assessed by your local city code enforcement will be a tenant responsibility.  Please refer to paragraph 14 of your lease agreement.

TENANT PORTAL PAYMENTS

Recently you may have experienced issues with making payments through the online tenant portal.  The error message you received may have said something like “We’re unable to process your payment at this time”.  The vendor who hosts the online tenant portal has resolved the issue and you should now be able to make payments as needed.  We sincerely apologize for the inconvenience!

Please remember that the best way to access the online tenant portal is by going to our website and navigating to it.  If you search the web for our online tenant portal, you may land on the wrong tenant portal login page that will result in invalid login attempts.  You will know that you have found the correct tenant portal login page if you see the blue JWC logo on the top left of the screen.  However, if you are using a smart device such has an iPhone, Android or certain tablets, you may not see the blue JWC logo on the top left of the page.  We highly recommend going to our website, navigating to the tenant portal login page and then saving it as a favorite or bookmark.

WE NEED YOUR VOTE!

It’s that time of year again and we need your vote!  The Killeen Daily Herald is running their “BEST OF CENTRAL TEXAS” contest with local businesses.  Last year, you voted us THE BEST Property Management & Rental Company and we sincerely appreciate our loyal tenants for their votes!  This year, Killeen Daily Herald has developed and fast and easy way to vote online.  We would very much like to earn your vote for THE BEST Property Management & Rental Company in Central Texas.  Below is a link to vote!

CLICK HERE TO VOTE!

HAPPY HALLOWEEN

Halloween is approaching and what better time to host a customer appreciation event in our lobby!  On Monday October 15th, we will have extra staff in our lobby ready to greet you and give you the chance to win some spooky prizes!  While you’re here take a gander at our scary lobby, give us some feedback on your experience with our company and enjoy some candy!  We look forward to seeing you!

Looking for family fun events in the area?  Below are some upcoming events you may be interested in.

Barktoberfest

CrossFit Kids Community Workout

National Night Out and BBQ Festival

Family Friendly  – Zombie Fright Night Paintball

Rotary Monster Dash 5K

Fall Festivals

Trunk or Treat

 

 

June 2018

SCHOOL’S OUT! FOR! SUMMER!

School’s out and although summer technically doesn’t start until June 21st, the warm weather and sunshine are here and that means you can start your summer activities early.  What activity do you most often associate with summer?  A dip in the pool?  A trip to the beach?  Your favorite water park?  Shorts and flip flops?  No matter what way you choose to celebrate summer, there is plenty of fun to be had; especially in our great state of Texas.

If you are looking for some summer activities to keep you busy, a good place to start would be the Fort Hood event calendar.  Below is a link to that calendar.  You may want to check it every few days to see if it has been updated with any new events.

Fort Hood Area Events

SUMMER SAFETY

This summer will most likely bring the infamous Texas heat in the coming months.  Regardless if you are going for a swim or  a walk in the part, please remember how dangerous the excessive heat can be.  Temperatures are already expected to breach 100 in the early part of June.  Below are a few tips that may help you stay safe.

  • Wear appropriate clothing, including a wide-brimmed hat.
  • Take frequent water breaks.
  • Apply sunscreen with an SPF of at least 15.
  • Never leave kids or pets unattended in a vehicle.
  • Don’t go in the water unless you know how to swim. Swim lessons are available for all ages.
  • Never swim alone.
  • Don’t dive in unfamiliar areas.
  • Swim in areas supervised by a lifeguard.
  • Never drink alcohol when swimming.

CHANGE YOUR A/C FILTER

As a friendly reminder, you are required to change your A/C filter on a monthly basis.  Please refer to Addendum A to paragraph 13 of your lease.  Changing your A/C filter on a monthly basis will help the performance of your A/C and help prevent future problems resulting in repair.

EMERGENCY REPAIRS AFTER OFFICE HOURS

Per Addendum A to paragraph 13 of your lease, here is a refresher regarding our emergency repairs after hours.  You can call our afterhour’s emergency line at 254-289-3125 for any afterhour’s repairs that are deemed as an emergency.

Emergency repairs are such as: gas leaks, flooding of property, loss of heating when the temperature falls below freezing.

Examples of non-emergency repairs include: plumbing stoppages, locked out, air conditioner or appliances not working, noisy neighbors, broken windows, screens, etc.

MAINTENANCE REMINDER

Your repair and maintenance needs are important to us!  We are entering the summer months and the excessive heat can create issues for you’re A/C.  As a reminder, please read the details about our maintenance process on our website to get a better understanding of how the whole process works.  Here is a link to the maintenance page on our website.  Also, please remember that we must have all work orders in writing and the quickest way to get your work order processed is by submitting a service request on your tenant portal.

 

 

May 2018

HAPPY MOTHER’S DAY

This month we honor all mothers!  Mother’s Day is a day we can honor and celebrate our mothers, as well as other influential mother-like figures in our lives, for the strong and wonderful people that they are.  Mother’s Day is on Sunday May 13th.  We encourage you to celebrate this day in honor of the wonderful things mothers do for us in our lives and in society.  Fort Hood will be hosting a Mother’s Day Brunch at Club Hood.  Click here for more details.

NATIONAL TEACHER’S DAY

May 8th is National Teachers Day.  Most people could probably say they had a favorite teacher growing up.  Teachers are the backbone to our children’s education.  They are helpful, they don’t seek praise and they make a lot out of a little.  So, on May 8th, let’s show them how much they mean to us by thanking a teacher.

MEMORIAL DAY

Memorial Day is an American holiday honoring the men and women who died while serving in the U.S. military.  JWC would like to honor all men and women and their families who have made the ultimate sacrifice for our great country.  From our family to yours, thank you.

Our office will be closed on Monday May 28th in honor of Memorial Day.

NOTICE TO VACATE

As a friendly reminder, please remember to give us at least a 30 day written notice to vacate if you do not plan on renewing your lease.  Please refer to paragraph 2 of your lease agreement.  For Lessee’s that are active duty military, you are also required to give a 30 day written notice to vacate.  Please refer to paragraph 19 of your lease agreement.  Your 30 day written notice to vacate must be accompanied by a copy of your official orders.  We verify all orders for authenticity.  You may submit your notice to vacate on your tenant portal.

MAINTENANCE NOTICE

Our maintenance process can sometimes be complex.  Your maintenance and repair issues are important to us and we take them very seriously.

It is important to understand that JWC does not own your rental property.  JWC is a property management company.  We manage your rental property for the owner of the property.  The owner of your rental property has hired us (JWC) to manage the property.  When there is a maintenance or repair request by a tenant, JWC must consult the owner of the property before any action is taken to resolve the request.  Once we get approval from the owner to resolve the request, we will then dispatch a vendor to your property to either fix the issue or get an estimate to fix the issue.  We will then get funds (money) from the owner to pay the vendor to resolve the request.

The quickest way to submit a maintenance request is through your online tenant portal.  When you submit a maintenance request, a work order Is automatically generated in our system.  Our maintenance staff is notified immediately and will then take the initial action in getting your maintenance request resolved as quickly as possible.

 

 

March 2018

HAPPY ST. PATRICK’S DAY

Why can’t you iron a four-leaf clover?  Because you shouldn’t press your luck. J

Did you know the first St. Patrick’s Day parade took place in New York in the 1760’s?  Did you also know that in Chicago every year, the Plumbers Local 110 union dyes the river green?  Also, St. Patrick was not Irish.  He was from Wales.  Those are just a few fun facts about St. Patrick’s Day.  On Saturday March 17th, whether you will be out looking for your pot of gold, drinking your favorite beverage or wearing your favorite piece of green clothing, we hope that your St. Patrick’s Day is a good one!

SPRING BREAK

Spring break is scheduled for March 12-16 for both Killeen ISD and Copperas Cove ISD.  You can find more information on the Killeen ISD website and the Copperas Cove ISD website.

Looking for some activities during spring break?  Click here for some spring break ideas in Texas.

LEASE REMINDER

We would like to take this time to remind our tenants that JWC has the right of entry to your rental property during all reasonable hours.  Paragraph 11 of your lease states “Lessor, or his agents, shall have the right to enter the leased premises during all reasonable hours to inspect the same or to make repairs, additions, or alterations as may be deemed necessary for the safety and comfort of tenants, or for the preservation of the leased premises or the building.”  Please also refer to Paragraph 12 of your lease which states “An additional unannounced inspection of the property, both interior and exterior, will be conducted, approximately every six (6) months to confirm lease compliance and can be conducted more often if suspected non-compliance with the lease warrants.”  Please contact our office if you have any additional questions.

FORT HOOD AREA EVENTS & ENTERTAINMENT

 2-Person Two Day Golf Scramble

March 10-11.  9 a.m.  Fort Hood.

Teen Leadership Clinic

March 12-16.  7 a.m. – 1 p.m.  Fort Hood.

Glow Run

March 17.  7:30 p.m.  Fort Hood.

Phantom Warrior Golf Scramble

March 23.  12 p.m.  Fort Hood.

Spring Easter Festival

March 24.  11 a.m. – 4 p.m.  Fort Hood.

Flashlight Easter Egg Hunt

March 29.  6 p.m.  BLORA.

NOTICE TO VACATE

As a friendly reminder, please remember to give us at least a 30 day written notice to vacate if you do not plan on renewing your lease.  Please refer to paragraph 2 of your lease agreement.  For Lessee’s that are active duty military, you are also required to give a 30 day written notice to vacate.  Please refer to paragraph 19 of your lease agreement.  You may submit your notice to vacate on your tenant portal. Please contact our office with any questions.  Thank you for being our tenant!

MAINTENANCE NOTICE

Now that warmer weather is here, it’s now time to start mowing your yard and maintaining a neat appearance to trees and shrubbery.  We also highly recommend watering your lawn as needed in the upcoming months.  Fertilizer may also be necessary to kill and prevent weeds.  Please refer to paragraph 14 of your lease for more information.

 

 

February 2018

THANK YOU KILLEEN!

Thanks to you, we were voted THE BEST Rental & Property Management Company in Central Texas by the readers of the Killeen Daily Herald.  We have won this award 11 times in the last 12 years.  We were also voted ONE OF THE BEST in the Real Estate Firm category.  We have been in business since 1974 and are still working to provide you with the best rental experience possible and to fully meet your expectations.  We are so thankful for our tenants and we look forward to serving you in the future.  Thank you!

HAPPY VALENTINE’S DAY

Valentine’s Day is right around the corner.  Did you know that an estimated 1 billion Valentine’s Day cards are sent each year?  That’s more than any other holiday except for Christmas.  More than 220 million roses are produced and more than 35 million heart shaped boxes of chocolate are sold each year for this holiday.  More than 62% of Americans celebrate Valentine’s Day making it one of the most popular holidays in the United States.

MAINTENANCE NOTICE

Although we have experienced warmer than usual weather so far this year, we will still most likely experience below freezing temperatures before winter officially ends.  Please remember to take action and protect your property by installing covers on your outdoor spigots.  We also recommend that you disconnect your water hose(s) from all outdoor spigots as well.  Some other helpful winter tips to protect your home from freezing temperatures is to not leave your garage door up, open the cabinet doors inside your property, and let water slowly drip from your faucets.  If you have any questions, please contact our maintenance department.

BLACK HISTORY MONTH

Did you know that Jackie Robinson was not the first African-American baseball player in the major leagues?  Moses Fleetwood Walker played in the major leagues for one season in 1889, 63 years before Robinson.  Walker batted .263 in 42 games in nearly a full season and would have played longer if not for an injury.  (source: Los Angeles Times)

The origin of Black History Month began in 1926 by creator Carter G. Woodson.  It officially became a month long celebration in 1976.  The month of February was chosen to coincide with the birthdays of Frederick Douglas and Abraham Lincoln. Below are a few African-American pioneers recognized during Black History Month.

Jack Johnson: First African-American World Heavyweight Boxing Champion.

John Mercer Langston: First African-American to become a lawyer.

Thurgood Marshall: First African-American Supreme Court Justice.

Shirley Chisholm: First African-American woman elected to the House of Representatives.

Mae Jemison: First African-American woman to go into space.

NOTICE TO VACATE

As a friendly reminder, please remember to give us at least a 30 day written notice to vacate if you do not plan on renewing your lease.  Please refer to paragraph 2 of your lease agreement.  For Lessee’s that are active duty military, you are also required to give a 30 day written notice to vacate.  Please refer to paragraph 19 of your lease agreement.  You may submit your notice to vacate on your tenant portal. Please contact our office with any questions.  Thank you for being our tenant!

 

 

January 2018

HAPPY NEW YEAR!

The new year is nearly here and that means you get a fresh start!  Have you made a new year’s resolution yet?  How successful were your resolutions for 2017?  The top 5 most common resolutions for 2017 were get healthy, get organized, live life to the fullest, learn new hobbies and spend less/save more.  We would like to encourage you to set at least one new year’s resolution for 2018 and stay committed to achieving it.  Below are some suggestions for news year’s resolutions.

  • Commit to positive mornings
  • Carve out time for your passions
  • Commit to your wellness and fitness
  • Take control of your finances

We hope that 2018 brings you health, happiness and success!

LEASE REMINDER

As a friendly reminder to our tenants, we would like to refresh you on our noise violation policy found in paragraph 7 of your lease titled “USE AND OCCUPANCY”.  It states “Lessee further agrees to keep the volume of stereos, television sets, radios, and other sound emitting devices turned down to a volume that is not irritating or offensive to neighboring tenants.  Three complaints to this office in a period of six months will be considered good cause for eviction at the option of the landlord.”  We ask you to please respect this policy and your neighboring tenants by keeping the noise level down.  A copy of your lease should be in your tenant portal if you wish to read more details in paragraph 7.  You can login to your portal by visiting our website at www.jwcrentals.com.  You can also contact our office at 254-526-5921 if you have any more questions about this policy.  As always, we thank you for choosing JWC as your rental company.

WE SELL HOUSES!

Are you looking for your forever home or an extended stay in the Killeen/Fort Hood area?  Look no further!  Our owner Mr. Jim Wright is a certified Broker and we have a team of Realtors ready to help you find a more permanent residence.  Most of our listings are in Bell and Coryell County but if you are looking for somewhere to live that’s beyond these county lines just give us a call and we will do what we can to help.  We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams.  Our sales manager Jacqueline Stubbs is a recent addition to our team.  She comes with several years of experience and she is ready to serve you.  You can contact Jacqueline at 254-526-5921.  You can view our current houses for sale by clicking here.  We are also working on enhancements to our website to provide a more convenient and pleasurable experience when searching for a home to buy.  Give us a call today to get started!

THANK YOU

As 2017 has come to an end, we would like to take this time to tell you we sincerely appreciate you choosing JWC as your rental company.  We understand that you have a variety of rental companies to choose from in the Killeen/Fort Hood area and we are humbled that you have chosen us to provide your rental needs.  We are looking forward to 2018 and some exciting ways we will be giving back to our tenants.  Please be on the lookout for our future newsletters that will have information about upcoming lobby events and customer appreciation events for the new year.  Our New Year’s resolution is to meet and exceed your expectations as your rental company.