News

November 2018

NOVEMBER is here and the holiday season is almost upon us.  It looks like we are finally getting cooler temperatures and cooler weather means dressing warmer and enjoying more outdoor activities.  With the leaves falling and grass beginning to change, Thanksgiving is just right around the corner.  Thanksgiving also means the start of the Holiday Season!  This time of year brings joy and unity to our families as we celebrate and give thanks.

NOVEMBER HOLIDAY GIVEAWAY

This Thanksgiving, we would like to give back to our customers!  All you have to do is come in to our lobby anytime during normal business hours through November 19th and fill out a survey telling us what you are thankful for.  We will randomly select a winner the morning of November 20th.  The winner will receive a $100 gift card to HEB!  We are sincerely grateful of our tenants and we thank you for choosing us as your rental company.

CHECK YOUR OVENS

We would like to encourage you to check your ovens now to make sure they are in good working condition so that you can prepare your Thanksgiving meal with no hiccups!  Our office will be closed on November 22nd (Thanksgiving) and Friday November 23rd.  We would also like to remind you that a non-working oven is not considered an afterhours emergency.  Please refer to Addendum A to paragraph 13 of your lease regarding after hours emergencies for more information.

LEASE REMINDER

Please be courteous to your neighbors and obey all parking regulations as stated in your lease.  Parking at our rental properties is for residents only.  Parking is prohibited on the grass at all times.  Disabled vehicles, trailers, boats and other such vehicles will be towed without notice.  Please consult the “Parking Regulations” page of your lease and your local city guidelines for more information.  We thank you for your cooperation.

GREASE FIRE AWARENESS

How do grease fires happen?  Grease fires normally occur when your cooking oil becomes too hot.  When cooking oils heat, they can start to boil and eventually catch fire.  The very best way you can prevent a grease fire is to stay in the kitchen and keep an eye on the oil as it’s heating.  If you see smoke or smell something burning, immediately turn down the heat and remove the pot from the burner completely.  If the worst happens and your oil does catch fire, you can do the following: turn off the heat, cover the pot with a metal lid, pour on baking soda, spray the pot with a class B dry chemical fire extinguisher, get out and call 911.

EMERGENCY AFTERHOURS ISSUES

We do realize that there can be afterhours emergencies that may result in an inconvenience.  Sometimes the unexpected can happen and we want you to know that we are here for you in the event you have an afterhours emergency.  However, we would like to take this time to remind our tenants of what is an afterhours emergency and what is not.  Emergency repairs are repairs needed immediately to protect life and property.  Examples of emergency repairs are gas leaks, flooding of property and loss of heating when the temperature is below freezing.  Examples of non-emergencies are plumbing stoppages, locked out of property, air conditioner or appliances not working, noisy neighbors, broken windows, etc.  Most of these items are the responsibility of the tenant and you can call your own repairman if you wish.  All repairs arranged for by the tenant will be paid for by the tenant.  Please consult the Addendum A to Paragraph 13 page of your lease for a summary of afterhours emergency repairs.

 

October 2018

HAPPY FALL

It looks like Central Texas is finally getting some much-anticipated cool weather!  We have had an interesting mix of cool weather, hot weather, rain and sunshine; but temperatures are slowly falling and the days are getting shorter.  It’s that time of year where we can start to enjoy a peaceful walk outside, a local high school football game or an outdoor meal without melting!

We would like to take this time to remind our tenants to please remember to mow your yard as needed.  Local city code enforcement representatives are in full force checking the yards for high grass and weeds.  Please make sure you cut your grass on a weekly basis.  The mixture of rain, sunshine and cooler weather that we are currently experiencing is resulting in grass growing quickly.  Please remember that any fines assessed by your local city code enforcement will be a tenant responsibility.  Please refer to paragraph 14 of your lease agreement.

TENANT PORTAL PAYMENTS

Recently you may have experienced issues with making payments through the online tenant portal.  The error message you received may have said something like “We’re unable to process your payment at this time”.  The vendor who hosts the online tenant portal has resolved the issue and you should now be able to make payments as needed.  We sincerely apologize for the inconvenience!

Please remember that the best way to access the online tenant portal is by going to our website and navigating to it.  If you search the web for our online tenant portal, you may land on the wrong tenant portal login page that will result in invalid login attempts.  You will know that you have found the correct tenant portal login page if you see the blue JWC logo on the top left of the screen.  However, if you are using a smart device such has an iPhone, Android or certain tablets, you may not see the blue JWC logo on the top left of the page.  We highly recommend going to our website, navigating to the tenant portal login page and then saving it as a favorite or bookmark.

WE NEED YOUR VOTE!

It’s that time of year again and we need your vote!  The Killeen Daily Herald is running their “BEST OF CENTRAL TEXAS” contest with local businesses.  Last year, you voted us THE BEST Property Management & Rental Company and we sincerely appreciate our loyal tenants for their votes!  This year, Killeen Daily Herald has developed and fast and easy way to vote online.  We would very much like to earn your vote for THE BEST Property Management & Rental Company in Central Texas.  Below is a link to vote!

CLICK HERE TO VOTE!

HAPPY HALLOWEEN

Halloween is approaching and what better time to host a customer appreciation event in our lobby!  On Monday October 15th, we will have extra staff in our lobby ready to greet you and give you the chance to win some spooky prizes!  While you’re here take a gander at our scary lobby, give us some feedback on your experience with our company and enjoy some candy!  We look forward to seeing you!

Looking for family fun events in the area?  Below are some upcoming events you may be interested in.

Barktoberfest

CrossFit Kids Community Workout

National Night Out and BBQ Festival

Family Friendly  – Zombie Fright Night Paintball

Rotary Monster Dash 5K

Fall Festivals

Trunk or Treat

 

June 2018

SCHOOL’S OUT! FOR! SUMMER!

School’s out and although summer technically doesn’t start until June 21st, the warm weather and sunshine are here and that means you can start your summer activities early.  What activity do you most often associate with summer?  A dip in the pool?  A trip to the beach?  Your favorite water park?  Shorts and flip flops?  No matter what way you choose to celebrate summer, there is plenty of fun to be had; especially in our great state of Texas.

If you are looking for some summer activities to keep you busy, a good place to start would be the Fort Hood event calendar.  Below is a link to that calendar.  You may want to check it every few days to see if it has been updated with any new events.

Fort Hood Area Events

SUMMER SAFETY

This summer will most likely bring the infamous Texas heat in the coming months.  Regardless if you are going for a swim or  a walk in the part, please remember how dangerous the excessive heat can be.  Temperatures are already expected to breach 100 in the early part of June.  Below are a few tips that may help you stay safe.

  • Wear appropriate clothing, including a wide-brimmed hat.
  • Take frequent water breaks.
  • Apply sunscreen with an SPF of at least 15.
  • Never leave kids or pets unattended in a vehicle.
  • Don’t go in the water unless you know how to swim. Swim lessons are available for all ages.
  • Never swim alone.
  • Don’t dive in unfamiliar areas.
  • Swim in areas supervised by a lifeguard.
  • Never drink alcohol when swimming.

CHANGE YOUR A/C FILTER

As a friendly reminder, you are required to change your A/C filter on a monthly basis.  Please refer to Addendum A to paragraph 13 of your lease.  Changing your A/C filter on a monthly basis will help the performance of your A/C and help prevent future problems resulting in repair.

EMERGENCY REPAIRS AFTER OFFICE HOURS

Per Addendum A to paragraph 13 of your lease, here is a refresher regarding our emergency repairs after hours.  You can call our afterhour’s emergency line at 254-289-3125 for any afterhour’s repairs that are deemed as an emergency.

Emergency repairs are such as: gas leaks, flooding of property, loss of heating when the temperature falls below freezing.

Examples of non-emergency repairs include: plumbing stoppages, locked out, air conditioner or appliances not working, noisy neighbors, broken windows, screens, etc.

MAINTENANCE REMINDER

Your repair and maintenance needs are important to us!  We are entering the summer months and the excessive heat can create issues for you’re A/C.  As a reminder, please read the details about our maintenance process on our website to get a better understanding of how the whole process works.  Here is a link to the maintenance page on our website.  Also, please remember that we must have all work orders in writing and the quickest way to get your work order processed is by submitting a service request on your tenant portal.

 

May 2018

HAPPY MOTHER’S DAY

This month we honor all mothers!  Mother’s Day is a day we can honor and celebrate our mothers, as well as other influential mother-like figures in our lives, for the strong and wonderful people that they are.  Mother’s Day is on Sunday May 13th.  We encourage you to celebrate this day in honor of the wonderful things mothers do for us in our lives and in society.  Fort Hood will be hosting a Mother’s Day Brunch at Club Hood.  Click here for more details.

NATIONAL TEACHER’S DAY

May 8th is National Teachers Day.  Most people could probably say they had a favorite teacher growing up.  Teachers are the backbone to our children’s education.  They are helpful, they don’t seek praise and they make a lot out of a little.  So, on May 8th, let’s show them how much they mean to us by thanking a teacher.

MEMORIAL DAY

Memorial Day is an American holiday honoring the men and women who died while serving in the U.S. military.  JWC would like to honor all men and women and their families who have made the ultimate sacrifice for our great country.  From our family to yours, thank you.

Our office will be closed on Monday May 28th in honor of Memorial Day.

NOTICE TO VACATE

As a friendly reminder, please remember to give us at least a 30 day written notice to vacate if you do not plan on renewing your lease.  Please refer to paragraph 2 of your lease agreement.  For Lessee’s that are active duty military, you are also required to give a 30 day written notice to vacate.  Please refer to paragraph 19 of your lease agreement.  Your 30 day written notice to vacate must be accompanied by a copy of your official orders.  We verify all orders for authenticity.  You may submit your notice to vacate on your tenant portal.

MAINTENANCE NOTICE

Our maintenance process can sometimes be complex.  Your maintenance and repair issues are important to us and we take them very seriously.

It is important to understand that JWC does not own your rental property.  JWC is a property management company.  We manage your rental property for the owner of the property.  The owner of your rental property has hired us (JWC) to manage the property.  When there is a maintenance or repair request by a tenant, JWC must consult the owner of the property before any action is taken to resolve the request.  Once we get approval from the owner to resolve the request, we will then dispatch a vendor to your property to either fix the issue or get an estimate to fix the issue.  We will then get funds (money) from the owner to pay the vendor to resolve the request.

The quickest way to submit a maintenance request is through your online tenant portal.  When you submit a maintenance request, a work order Is automatically generated in our system.  Our maintenance staff is notified immediately and will then take the initial action in getting your maintenance request resolved as quickly as possible.

 

March 2018

HAPPY ST. PATRICK’S DAY

Why can’t you iron a four-leaf clover?  Because you shouldn’t press your luck. J

Did you know the first St. Patrick’s Day parade took place in New York in the 1760’s?  Did you also know that in Chicago every year, the Plumbers Local 110 union dyes the river green?  Also, St. Patrick was not Irish.  He was from Wales.  Those are just a few fun facts about St. Patrick’s Day.  On Saturday March 17th, whether you will be out looking for your pot of gold, drinking your favorite beverage or wearing your favorite piece of green clothing, we hope that your St. Patrick’s Day is a good one!

SPRING BREAK

Spring break is scheduled for March 12-16 for both Killeen ISD and Copperas Cove ISD.  You can find more information on the Killeen ISD website and the Copperas Cove ISD website.

Looking for some activities during spring break?  Click here for some spring break ideas in Texas.

LEASE REMINDER

We would like to take this time to remind our tenants that JWC has the right of entry to your rental property during all reasonable hours.  Paragraph 11 of your lease states “Lessor, or his agents, shall have the right to enter the leased premises during all reasonable hours to inspect the same or to make repairs, additions, or alterations as may be deemed necessary for the safety and comfort of tenants, or for the preservation of the leased premises or the building.”  Please also refer to Paragraph 12 of your lease which states “An additional unannounced inspection of the property, both interior and exterior, will be conducted, approximately every six (6) months to confirm lease compliance and can be conducted more often if suspected non-compliance with the lease warrants.”  Please contact our office if you have any additional questions.

FORT HOOD AREA EVENTS & ENTERTAINMENT

 2-Person Two Day Golf Scramble

March 10-11.  9 a.m.  Fort Hood.

Teen Leadership Clinic

March 12-16.  7 a.m. – 1 p.m.  Fort Hood.

Glow Run

March 17.  7:30 p.m.  Fort Hood.

Phantom Warrior Golf Scramble

March 23.  12 p.m.  Fort Hood.

Spring Easter Festival

March 24.  11 a.m. – 4 p.m.  Fort Hood.

Flashlight Easter Egg Hunt

March 29.  6 p.m.  BLORA.

NOTICE TO VACATE

As a friendly reminder, please remember to give us at least a 30 day written notice to vacate if you do not plan on renewing your lease.  Please refer to paragraph 2 of your lease agreement.  For Lessee’s that are active duty military, you are also required to give a 30 day written notice to vacate.  Please refer to paragraph 19 of your lease agreement.  You may submit your notice to vacate on your tenant portal. Please contact our office with any questions.  Thank you for being our tenant!

MAINTENANCE NOTICE

Now that warmer weather is here, it’s now time to start mowing your yard and maintaining a neat appearance to trees and shrubbery.  We also highly recommend watering your lawn as needed in the upcoming months.  Fertilizer may also be necessary to kill and prevent weeds.  Please refer to paragraph 14 of your lease for more information.

 

February 2018

THANK YOU KILLEEN!

Thanks to you, we were voted THE BEST Rental & Property Management Company in Central Texas by the readers of the Killeen Daily Herald.  We have won this award 11 times in the last 12 years.  We were also voted ONE OF THE BEST in the Real Estate Firm category.  We have been in business since 1974 and are still working to provide you with the best rental experience possible and to fully meet your expectations.  We are so thankful for our tenants and we look forward to serving you in the future.  Thank you!

HAPPY VALENTINE’S DAY

Valentine’s Day is right around the corner.  Did you know that an estimated 1 billion Valentine’s Day cards are sent each year?  That’s more than any other holiday except for Christmas.  More than 220 million roses are produced and more than 35 million heart shaped boxes of chocolate are sold each year for this holiday.  More than 62% of Americans celebrate Valentine’s Day making it one of the most popular holidays in the United States.

MAINTENANCE NOTICE

Although we have experienced warmer than usual weather so far this year, we will still most likely experience below freezing temperatures before winter officially ends.  Please remember to take action and protect your property by installing covers on your outdoor spigots.  We also recommend that you disconnect your water hose(s) from all outdoor spigots as well.  Some other helpful winter tips to protect your home from freezing temperatures is to not leave your garage door up, open the cabinet doors inside your property, and let water slowly drip from your faucets.  If you have any questions, please contact our maintenance department.

BLACK HISTORY MONTH

Did you know that Jackie Robinson was not the first African-American baseball player in the major leagues?  Moses Fleetwood Walker played in the major leagues for one season in 1889, 63 years before Robinson.  Walker batted .263 in 42 games in nearly a full season and would have played longer if not for an injury.  (source: Los Angeles Times)

The origin of Black History Month began in 1926 by creator Carter G. Woodson.  It officially became a month long celebration in 1976.  The month of February was chosen to coincide with the birthdays of Frederick Douglas and Abraham Lincoln. Below are a few African-American pioneers recognized during Black History Month.

Jack Johnson: First African-American World Heavyweight Boxing Champion.

John Mercer Langston: First African-American to become a lawyer.

Thurgood Marshall: First African-American Supreme Court Justice.

Shirley Chisholm: First African-American woman elected to the House of Representatives.

Mae Jemison: First African-American woman to go into space.

NOTICE TO VACATE

As a friendly reminder, please remember to give us at least a 30 day written notice to vacate if you do not plan on renewing your lease.  Please refer to paragraph 2 of your lease agreement.  For Lessee’s that are active duty military, you are also required to give a 30 day written notice to vacate.  Please refer to paragraph 19 of your lease agreement.  You may submit your notice to vacate on your tenant portal. Please contact our office with any questions.  Thank you for being our tenant!

 

January 2018

HAPPY NEW YEAR!

The new year is nearly here and that means you get a fresh start!  Have you made a new year’s resolution yet?  How successful were your resolutions for 2017?  The top 5 most common resolutions for 2017 were get healthy, get organized, live life to the fullest, learn new hobbies and spend less/save more.  We would like to encourage you to set at least one new year’s resolution for 2018 and stay committed to achieving it.  Below are some suggestions for news year’s resolutions.

  • Commit to positive mornings
  • Carve out time for your passions
  • Commit to your wellness and fitness
  • Take control of your finances

We hope that 2018 brings you health, happiness and success!

LEASE REMINDER

As a friendly reminder to our tenants, we would like to refresh you on our noise violation policy found in paragraph 7 of your lease titled “USE AND OCCUPANCY”.  It states “Lessee further agrees to keep the volume of stereos, television sets, radios, and other sound emitting devices turned down to a volume that is not irritating or offensive to neighboring tenants.  Three complaints to this office in a period of six months will be considered good cause for eviction at the option of the landlord.”  We ask you to please respect this policy and your neighboring tenants by keeping the noise level down.  A copy of your lease should be in your tenant portal if you wish to read more details in paragraph 7.  You can login to your portal by visiting our website at www.jwcrentals.com.  You can also contact our office at 254-526-5921 if you have any more questions about this policy.  As always, we thank you for choosing JWC as your rental company.

WE SELL HOUSES!

Are you looking for your forever home or an extended stay in the Killeen/Fort Hood area?  Look no further!  Our owner Mr. Jim Wright is a certified Broker and we have a team of Realtors ready to help you find a more permanent residence.  Most of our listings are in Bell and Coryell County but if you are looking for somewhere to live that’s beyond these county lines just give us a call and we will do what we can to help.  We’ve got a team of fantastic Realtors that are experienced and motivated to help you find the home of your dreams.  Our sales manager Jacqueline Stubbs is a recent addition to our team.  She comes with several years of experience and she is ready to serve you.  You can contact Jacqueline at 254-526-5921.  You can view our current houses for sale by clicking here.  We are also working on enhancements to our website to provide a more convenient and pleasurable experience when searching for a home to buy.  Give us a call today to get started!

THANK YOU

As 2017 has come to an end, we would like to take this time to tell you we sincerely appreciate you choosing JWC as your rental company.  We understand that you have a variety of rental companies to choose from in the Killeen/Fort Hood area and we are humbled that you have chosen us to provide your rental needs.  We are looking forward to 2018 and some exciting ways we will be giving back to our tenants.  Please be on the lookout for our future newsletters that will have information about upcoming lobby events and customer appreciation events for the new year.  Our New Year’s resolution is to meet and exceed your expectations as your rental company.